Accessibility

Moving around the museum

There are set down and pickup spaces at the museum Ticket Office and the public bus stop is 20 meters from the front entrance. We recommend using the free museum car park, follow the signs when you arrive. Visitors are welcome to the set down area at the museum entrance if required to drop off visitors before parking in the museum car park.

Wheelchair access
All entrances and majority of the areas in the museum are wheelchair accessible. Exhibition areas in the museum are accessed via gently sloping ramps or at ground level.

There is seating around the museum and seating and eating areas in the Trackside Café and museum grounds. Space for wheelchairs is set aside at all of our events and activities, including lectures, workshops and shows.

The Trackside Café can be accessed from the rear of the building via a ramp or via a chair lift. Please ask one of our Visitor Service Officer’s to assist you.

You can borrow a wheelchair for use within the museum from the Ticket Office located at the museum’s entrance. They are free of charge and subject to availability. Motorised wheelchairs are permitted in The Workshops Rail Museum.

Restrooms
While there are no toilets inside our exhibitions, there are single user/accessible toilets at the Ticket Office, Trackside Café and inside the museum.

There is an Accessible Family Room in the museum containing change table facilities, feeding areas and toilets. Accessible toilets in the museum, Café and Ticket Office also contain fold-down change tables.

Museum exhibits and interpretation
Exhibits and displays within the museum are presented using a variety of modes ranging from text panels, multi-media, static object displays, audio, live performances and interactive.

The material presented in each exhibition or event will vary according to content and every effort will be made to provide material in a variety of modes suitable to the broadest possible audience. Support material will include where possible transcripts, subtitles and other material considered appropriate.

Please enquire at the museum Ticket Office about the availability of large print guides for exhibition content.

Audio & Visual

Sensory kits
Noise cancelling headphones and Sensory Kits are available at the Ticket Office or Model Rail Exhibit.

Sensory friendly sessions
These sessions are offered during the school holidays and at these times we reduce crowding by selling fewer tickets to our experiences and aim to provide consistency in lighting and reduce noise.

Adjustments to experiences have been guided by feedback from Autism Queensland.

Resources

Maps
Use our map of high sensory spaces and exhibits to plan a visit to suit your child.

• The Workshops Rail Museum sensory friendly map