Sensory friendly sessions are available throughout the year where we make accommodations to support visitors who prefer a quieter, sensory-friendly experience.
Accessibility
Museum of Tropical Queensland welcomes all visitors and offers accessible parking and wheelchair access to exhibits, restrooms and café. Car and coach parking are available on site.
If you have further questions about accessibility, please ask our staff or contact us.
Tickets & entry
Quieter times
Museum of Tropical Queensland is usually quieter between 2pm and 4pm on school days with our quietest month being February.
Service animals
We welcome service dogs, however in the interest of a safe and healthy visit for all guests and the protection of our state’s historical collection, we ask you leave all other animals at home.
Purchasing tickets
To avoid queues consider purchasing your tickets online prior to your visit. Find more about admission here, including entry prices for local and regional residents.
You can print your barcoded ticket at home using the PDF sent to you, or open the PDF and use the barcode on your phone, ready to be scanned on entry to the exhibition.
Printing or scanning your ticket will allow you faster access to the museum on busy days.
Companion Card program
We recognise the Queensland Government's Companion Card program. The companion of a Companion Card Holder is entitled to free entry.
If you have a Companion Card holder ticket to an exhibition or event, please have your valid Queensland Government issued ‘Companion Card’ ready to show staff.
For card examples please visit the Queensland Government website.
Moving around the museum
Parking
Accessible parking can be found across the road to the museum.
Wheelchair access
All entrances and areas in the museum are wheelchair accessible. Lifts are located in the centre of the building to enable access to all levels of the museum.
There is seating around the museum and in the Galley Café on Level 2. Space for wheelchairs is set aside at all of our events and activities, including lectures, workshops and shows.
You can borrow a wheelchair for use within the museum, just ask our friendly staff upon arrival. They are free of charge and subject to availability. Motorised wheelchairs are permitted in Museum of Tropical Queensland.
Restrooms
While there are no toilets inside our exhibitions in the interest of conservation, there are single user/accessible toilets on Ground level and Level 1 in the museum.
There are separate Family Rooms on Ground Level and Level 1 with fold down change tables.
Audio & Visual
Sensory kits
Noise cancelling headphones are available from Museum Reception.
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Plan your visit
Plan your visit to Museum of Tropical Queensland, located in Townsville.
Hours & admission
Open daily 9.30am — 4pm. Entry to all North Queensland galleries is free and some exhibitions and events have an entry fee.
How to get here & parking
Located in Townsville, Museum of Tropical Queensland is easily accessible on foot, by car, or on public transport.