two staff members stand next to a large wall that says Anzac Legacy gallery

Work with us

Queensland Museum is a dynamic state-wide organisation that enriches the cultural, social and intellectual life of Queensland communities. We are the custodian of Queensland’s natural and cultural heritage with a unique collection and respected workforce. Our diverse team of almost 380 people across five iconic locations feature scientists, curators, collection managers, conservators, visitor experience and retail staff, exhibition designers, producers, photographers, administrators and operational staff.

Most available positions in the museums' organisational streams of Collections, Research and Exhibitions, Corporate Services, Museums and Engagement, and Office of the CEO are advertised on the Queensland Government's Smart Jobs website. If you are interested in Visitor Experience, Retail or Food and Beverage positions complete our expression of interest form. These positions are 7 day rostered positions as our museums are open 7 days a week welcoming visitors. Working outside normal working hours, including weekends, and public holidays, will be essential.

    What we offer?

    • We are committed to fostering a supportive and inclusive workplace culture where staff members are encouraged and assisted to balance work, family and personal needs. Depending on the position, some possible flexible work arrangements could include:
      • accrued time, compressed and part-time hours
      • remote working and virtual teams
      • up to 14 weeks paid parental leave for eligible staff
      • phased retirement
      • carer’s leave, allowing eligible staff to care for or support family members if required
      • career breaks
      • breastfeeding and lactation break
      • job share
      • purchased leave or deferred salary.
    • We contribute to the health and wellness of all staff through a range of programs including flu vaccinations, first aid, mental health first aid and rehabilitation programs. Our employee assistance providers, Benestar, are also available to support staff through both work and personal issues. Their ‘Be Your Best You’ program helps our employees when they need it most and in all aspects of their life – physical, mental, social and financial.
    • Access for you and your family to Fitness Passport, a corporate health and fitness program which allows our employees and their families to access a wide range of local health, fitness, and leisure facilities.
    • We are an equal opportunity employer which values respect for all people and we continually strive to advance our vision of a diverse, inclusive, harmonious and united network. We want you to feel welcome, safe and be able to be yourself.
    • Eligible staff can benefit from the excellent superannuation rates provided through QSuper.
    • Staff are able to take advantage of the benefits of salary packaging items through providers such as RemServ or Smart Salary.
    • Staff discounts at museum shops and other cultural institutions.
    • Opportunities for challenging work, professional development (including study assistance) and networking.

    Our values

    In pursuing our vision, Queensland Museum is committed to the following guiding values:

    • Integrity: We will maintain our reputation as a valued and iconic institution known for knowledge, scholarship and scientific rigour by acting responsibly, reliably, accountably and honestly.
    • Contemporary: We are agile and responsive, and our offerings keep pace with social, cultural, environmental and technological evolution.
    • Respect: We treat others fairly, listen, foster collaboration and promote safety, wellbeing and sustainability in everything we do.
    • Optimism: We keep an open mind, face challenges head-on, try new ideas and new techniques in partnership with others to do our job better.
    • Commercially savvy: We understand our business, pursue opportunities and invest where it counts. 
    queensland museum team member with visitors

    Visitor Experience Officers

    As ‘the face of the museum’ Visitor Experience Officers (VEOs) extend a warm welcome to the museum and are responsible for delivering exceptional customer service. Your friendly, authentic and enlightening visitor interactions will help to create a memorable experience – one that leaves every visitor feeling inspired, enriched and empowered.

    In our regional campuses VEO's may also work in the coffee shop or in retail, giving you a great variety in the tasks you will do.

    Learn more

    Couple being served by cafe staff at Cafe Muse

    Food and Beverage staff

    Three of our campuses have cafe and events teams who go the extra mile to make sure the visitor's experience of food and drink is amazing. Indeed our Queensland Museum Cobb+Co has won awards in this space.

    We need staff who are flexible and able to work shifts over 7 days, and who are committed to great customer service.

    Learn more

    Kids at Queensland Museum gift shop

    Retail positions

    Working in retail can be challenging and rewarding. You will provide excellent customer service which ensures clients of the museum shop have an outstanding retail experience.

    You will have a flair for sales, excellent product knowledge and will possess a thorough understanding of the POS and inventory management system. You will work as part of the retail team to achieve sales targets for the shop.

    Learn more

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