Complaints, compliments & feedback

If you would like to give us feedback or a compliment, or register a complaint, please use the form below.

We endeavour to reply in 20 working days. If you would like to know the status of your complaint, please email Queensland Museum.

To help us with your correspondence, please include the following details:

  • Your contact details. However, you are also welcome to provide anonymous feedback.
  • What the complaint, compliment or feedback relates to
  • Whether the complaint, compliment or feedback has been previously raised
  • The outcome you are seeking.

Read the Queensland Museum's Complaints Management Policy document.

To view Queensland Museum customer complaints data please visit the Open Data Portal.

Complaints, compliments or feedback

Contact Details

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Queensland Museum will only use the personal information you submit in this form to answer your questions, to provide you with the information you have requested or to make requests regarding your question. Further information about the types of information collected and stored by Queensland Museum can be found on our website:

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